Please do not forward resumes to our jobs alias, Pearl Abyss employees or any other organization location. If you have a disability or special need that requires accommodation, please let us know by reaching out to all recruitment agencies: Pearl Abyss does not accept agency resumes. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pearl Abyss America is proud to be an equal opportunity workplace.
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Monitor Discord channels and facilitate the community moderators.Monitor regularly live-streaming channels and social channels and work closely with partner influencers.Monitor and regularly report on the live-service issues and the players feedback.Work closely with other GMs, Customer Support and Community Managers to solicit feedback and suggestions for the game improvement from the community.Work closely with the content production team to create community content that are usually short-videos.Create CM events plan for the communities and executing them during the live-service.Respond to the live game issues that occur in the game and write up appropriate notices on the forum and social channels when necessary.Create or assist in creating visual assets and copywriting for the social postings.Plan on social postings and interact with players on the official social channels for the title.LOCATION: Manhattan Beach, CA (Los Angeles) This position offers an unparalleled opportunity to ensure all Pearl Abyss current and future titles will achieve North America goals. You will actively interact with the players both in the game and in the community – working closely with other team members in the live operations. You genuinely love the gamers, their community and facilitate to help them improve the game live-service quality.
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You will be empowered to be an advocate for the player’s voice and be the liaison between the community and the dev team – constantly managing the conversations and feedback and proactively building bridges and trust within the players’ community.
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Our company needs a Community Manager who has an entrepreneurial spirit with relentless tenacity to get things done. The video games industry is transforming how players are entertained, communicating with each other, and interacting online and on their digital devices. the team behind Black Desert and the upcoming titles DokeV and Crimson Desert - is seeking a high-performing, creative, results-oriented and quality-obsessed Community Manager to help accelerate our gaming reach to millions of customers across all platforms (PC, Mobile, Console, etc.) in North America.